Our Shipping Policy

Shipping policy

We are committed to an effective, safe and transparent delivery process

For your convenience shipping costs can be calculated on every product page, all orders come with a tracking number and are dispatched for delivery the next weekday UK wide from our stock provider.

Final shipping time will depend on your location and standard courier shipping times which as a reference are:

England & Wales: 5 day shipping when ordered before 11:00 am and 6 day shipping when ordered after 11:00am.

Scotland: 7 business days if ordered before 10:00 am.

Ireland and Islands: 10 business days if ordered before 10:00am.

Please note that occasionally delivery could be subject to change

If the item is not in stock, you will be notified via email or phone and an estimated stock arrival date will be confirmed. Delivery charges are based on cubic dimensions and weight of boxed item. Most products ship partially assembled so you will typically have to add end panels and wheels before using. There is a simple instruction manual and an assembly video that can help you through this. If that doesn't work and you are still struggling just give us a call (2030 7959090) and we can coach you through it. Before processing your order you will be given full visibility of related shipping charges from within the shopping cart by simply adding your postcode and can also view this estimate from every product page as you browse the website. Some of our room dividers can measure up to 2.29m in height and can weigh up to 70kg. If your room divider is being transported through doorways or up and down stairways on arrival please ensure there is enough manoeuvrable room to accept the deliver.